Our Privacy and Cookie Policy

What information we collect

Email

If you contact us via email your email address and message will be accessible to our small team. Contents of your email maybe added to our secure CRM platform.

Contact forms

If you contact us through a form on our website, we will store any personal information you provide such as your name, email address, and phone number, plus any other information submitted via the form(s).

We do this so we can respond to your request. We may keep a record of your completed form for future reference, this is usually up to 2 years, but may also be indefinitely.

If appropriate, we may also store your information in the following places:

• Within our secure email servers
• Within our secure website database
• Within our secure CRM platform

Signing up to our newsletter

• If you subscribe to our newsletter your email address will be added to our mailing list.
• We store your details so we can send you information we think will be of interest to you.
• If you subscribe to our mailing list, we will retain your data until you unsubscribe via the unsubscribe link in the the newsletter footer, or otherwise ask us to remove your details by contacting us.
• You can use the unsubscribe button (which is located at the bottom of every newsletter) to stop receiving newsletters. We will keep a record of your email address though, so we know not to contact you.
• Only the Riot & Rebel team members will have access to this mailing list.

Lawful basis for processing

We process your data under the following basis:

Consent

You have given clear consent for us to process your personal data for a specific purpose. For example, the Newsletter subscription or use of the contact forms.

Contract

The processing is necessary for a contract we have with the you, or because you have asked us to take specific steps before entering into a contract. For example, signing up to one of our pay monthly website plans or purchasing an add-on service.

Legitimate interests

We collect data on how people are using our website to detect patterns and trends so we can continue to improve our business.

Your rights

You may contact us to ask what personal data we hold about you. In addition, you can request your personal information to be:

• Corrected
• Updated
• Deleted
• Withdraw any consent you have given us to process your data
• Request that we correct any inaccurate information we hold about you .

If you would like to exercise this right, please contact us.

Collected information

When you visit this website, we automatically collect certain information about your device, including information about your web browser, IP address and location. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website.

Cookies

Cookies are small files that websites save onto your device via your web browser. Cookies help us understand how visitors use our website, so we can continue to improve it for your use.

By continuing to use our website, you accept that cookies may be set on your device, as outlined in this cookies policy.

Google analytics

‍Cookie name: _ga
Expires: 2 years from set/update
‍Description:
‍Used to distinguish users and sessions, updated every time data is sent to Google Analytics.

Cookie name: _gid
Expires: 24 hours
Description:
Used to distinguish users and sessions, updated every time data is sent to Google Analytics.

Cookie name: _gat
Expires: 1 minute
Description:
‍Used to throttle request rate.